Refund policy

 

Refund Policy for Cotswold Confetti

Conditions for Refunds:

  • Products must be returned in their original condition and packaging, unopened and unused.
  • Refunds will be processed within 7-10 business days of receipt of the returned product.
  • Refunds will be issued in the original form of payment.
  • Shipping costs will not be refunded unless the product is damaged or defective.

To request a refund or exchange, please contact us at hello@cotswoldconfetti.com.

Exclusions:

  • Personalised or custom-made products are not eligible for refund or exchange.
  • Products purchased during a sale or at a discounted price are final sale and cannot be refunded or exchanged.

We stand behind the quality of our products and will do our best to resolve any issues you may have with your purchase.

Thank you for choosing Cotswold Confetti.